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OUR CUSTOMERS HAVE TRUSTED US WITH THEIR HOME AND BUSINESS SECURITY FOR OVER 90 YEARS.
Excellent
4.5Antoine B.
We had the pleasure of having Justin come help us today. He went over different options for us to consider, and showed us how specific items that we already had could be optimized. Great service!
Response from the owner:Thank you for the positive review, Antoine! We're happy to hear John provided courteous service during your appointment!
Meg G.
I was having a hard time with getting a smoke detector reset and was very frustrated. The tech on the phone was so helpful and patient with me. I appreciated that a lot as ai hard day to begin with.
Response from the owner:Thank you for sharing your experience, Meg! We're sorry to hear you were having a frustrating time with your smoke detector, but we're glad our team was able to assist with patience and helpful guidance! Thank you for trusting Guardian!
Joanna D.
We have had nothing but a positive experience with our alarm. Kate is always such a big help and is always there when we need issues resolved.
Response from the owner:Thanks Joanna! It’s great to hear you have had a positive experience with Guardian. We appreciate your business!
Darrin K.
Very communication and service. Keep it up!
TERRY S T.
Nice professional job, and he showed me some things. I did not kno
Response from the owner:We appreciate you sharing your positive experience, Terry! Thank you for choosing Guardian!
Suparna M.
I signed up with Frase And then Guardian bought them. When I finally reached out To them to fix some issues, they have been completely responsive and John their technician has been amazing! He stayed from 8 AM until past 6 pm putting up my cameras and fixing my alarm system And was genuinely helpful, kind, and patient the entire time! In the same age where Customer Service tends to be so poor he was Absolutely phenomenal!!
Response from the owner:Thank you for sharing your experience, Suparana. We're happy to hear that you felt supported during the transition with Guardian and that John provided such patient, knowledgeable and dedicated service while getting your cameras and alarm system fully taken care of. We appreciate your continued trust and kind words!
Jeanne F.
Explained everything well
Response from the owner:Thank you for the positive feedback, Jeanne!
Mike S.
Justin V was an amazing technician! He was on time, diagnosed the problem quickly and replaced the radio that was having issues. He was polite and cordial and knowledgeable, as well. He answered all of the questions about our system and any future upgrades that we had. Highly recommend having him out if you are having issues with the alarm system.
Response from the owner:Thank you for the wonderful feedback, Mike. We're thrilled to hear that Justin provided prompt, knowledgeable, and courteous service. We're glad he was able to quickly resolve the issue and take the time to answer all your questions. We truly appreciate the recommendation!
Lala H.
Rudy did an amazing job thank you
Response from the owner:Thank you for taking the time to share your positive experience, Lala!
Judith J.
Tim K did a great job and was very knowledgeable as well as being professional
Response from the owner:Thank you for your kind feedback, Judith! We're glad to hear that TIm K provided excellent service and demonstrated both professionalism and expertise. We'll be sure to share your appreciation with him!