Rudy was the tech that was assigned to our request for service. He was very polite, patient, and explained things in a way that I understood. He went above and beyond making sure everything was working and everyone understood how the system operates. If he's not already doing so, Rudy should be training others.

Tim did an excellent job installing my security system! He was very thorough, knowledgeable, and professional throughout the entire process. He took the time to make sure everything was installed correctly and explained everything clearly. Tim was also very kind, patient, and courteous, which made the whole experience even better. I really appreciated his attention to detail and the care he took to ensure everything was done right. Excellent customer service from start to finish! I highly recommend Tim to anyone looking for a knowledgeable, professional, and friendly technician.

Guardian alarm is a great company with great customer service

Very communication and service. Keep it up!

Tim K installed new system efficiency, reviewed all details on operation, helped us download app + explained usage, even came back to adjust a sensor that was an 1/8" off great service + product! very satisfied

My wife and I just started working with Guardian and we could not be happier. We have never felt a need for an alarm company or security cameras until recently, and this company made the process very easy. When I first called for the appointment their employee Archie was really nice and helpful and got us a scheduled appointment with Nathan set for less than 48 hours later. Nathan came out listened to our concerns and what we were looking for and had us a quote the very next day. We kept changing our minds from just cameras to cameras and security system so poor Nathan probably had to complete six different versions of the quote until we had everything we wanted including cameras, alarm system for break-ins, fire, carbon monoxide, and sump pump alarm. Even once we said we were set and they sent us the contract we still made 1 more change which Celina made at 4:15 on a Wednesday and resent to us. We immediately signed, paid the deposit and were then scheduled for Friday install, which I thought was a very impressive turnaround. Our installers Anthony and Rudy arrived as scheduled and they were just as amazing and impressive as everyone else in the company had been. In fact when they started working on the camera install they realized the house we had bought was actually hard wired for cameras and there was a better option available for us. I know many contracting companies who would have just stuck to the work order they had rather than starting over with a far superior product, but they truly seemed to want to make sure we got the best option available rather than just working to get it done and get home. These two and really all the people I have talked to at Guardian seem to really put the customer first which is so refreshing in todays world. Anthony and Rudy also took time after the installation to walk us through the control panel and the app and showed us how to do everything with the system which if very user friendly and easy to use. Anthony is even stopping back next week with a larger permanent recording storage device that by the house being hardwired we are able to use. Just top notch start to finish; definitely a company I can recommend.

Tim K was kind, knowledgeable and very helpful! I truly appreciated him!