See Why Customers Choose Frase Protection
Kelly Freeman
2 days ago
Melissa Karagiozis
3 days ago
Tim did an excellent job installing my security system! He was very thorough, knowledgeable, and professional throughout the entire process. He took the time to make sure everything was installed correctly and explained everything clearly. Tim was also very kind, patient, and courteous, which made the whole experience even better. I really appreciated his attention to detail and the care he took to ensure everything was done right. Excellent customer service from start to finish! I highly recommend Tim to anyone looking for a knowledgeable, professional, and friendly technician.
Mike Schoenmeyer
4 days ago
Guardian alarm is a great company with great customer service
Deroia Hamblin
5 days ago
The lady that took care of me was polite and very patient and teach you to understand why something might have happened
rose handleman
5 days ago
Excellent service! Don was professional and patient with us!
Darrin Kocjancic
5 days ago
Very communication and service. Keep it up!
Thomas Megna
6 days ago
I have been away from my house for a few months and when I returned I couldn’t disarm the system correctly. The alarm went off and Guardian quickly called me to help me get it done correctly. They are a fast, efficient and friendly company that I’ve had for over 30 years. I’m very satisfied that I have Guardian alarm for my home and property.
Eric Williams
6 days ago
Tim K installed new system efficiency, reviewed all details on operation, helped us download app + explained usage, even came back to adjust a sensor that was an 1/8" off
great service + product! very satisfied
Diane Mathis
1 week ago
The rep was courteous and very professional .
Lydia Rising
1 week ago
Finally got around to upgrading my security system so I can get rid of my landline. The two technicians- Don and James Rines- were very knowledgeable and courteous. They did an excellent job of teaching me how to use everything too.
Thaier F
1 week ago
Don and Logan were fantastic! They were professional, knowledgeable, and courteous throughout the entire installation of my burglar alarm system. They took the time to walk me through all the features and explain how everything works. Before leaving, they made sure I knew how to add users, navigate the app, and take full advantage of all its features. Excellent service from start to finish. Thanks, Don and Logan, for making the whole process easy and stress-free!
J Luke
1 week ago
Well done!
deejack
1 week ago
I just want to say how happy me and my wife are that Don was sent out as service guy, Don came out to our house which was built in the early 1920’s and he was able to fix our problems easily and he gave us several recommendations. Don was absolutely the best. Thanks CJ
David Anger
2 weeks ago
J Dady
2 weeks ago
Chris Ratke
2 weeks ago
This is the 3rd time I’ve used Guardian Alarm. This time they came out to reconnect my doorwall sensor and install a 3rd camera for my side door. Our installer Don did a phenomenal job and did things perfectly in my opinion. He even took the time to explain everything and went above and beyond in my opinion. Great job!!!
Talia Gore
2 weeks ago
Don and Logan was so helpful on installing services at our home today . It’s hard to come across good customer service skills but these 2 guys here exceptional 10/10
Philip Cook
2 weeks ago
My wife and I just started working with Guardian and we could not be happier. We have never felt a need for an alarm company or security cameras until recently, and this company made the process very easy.
When I first called for the appointment their employee Archie was really nice and helpful and got us a scheduled appointment with Nathan set for less than 48 hours later. Nathan came out listened to our concerns and what we were looking for and had us a quote the very next day.
We kept changing our minds from just cameras to cameras and security system so poor Nathan probably had to complete six different versions of the quote until we had everything we wanted including cameras, alarm system for break-ins, fire, carbon monoxide, and sump pump alarm. Even once we said we were set and they sent us the contract we still made 1 more change which Celina made at 4:15 on a Wednesday and resent to us. We immediately signed, paid the deposit and were then scheduled for Friday install, which I thought was a very impressive turnaround.
Our installers Anthony and Rudy arrived as scheduled and they were just as amazing and impressive as everyone else in the company had been. In fact when they started working on the camera install they realized the house we had bought was actually hard wired for cameras and there was a better option available for us. I know many contracting companies who would have just stuck to the work order they had rather than starting over with a far superior product, but they truly seemed to want to make sure we got the best option available rather than just working to get it done and get home. These two and really all the people I have talked to at Guardian seem to really put the customer first which is so refreshing in todays world. Anthony and Rudy also took time after the installation to walk us through the control panel and the app and showed us how to do everything with the system which if very user friendly and easy to use. Anthony is even stopping back next week with a larger permanent recording storage device that by the house being hardwired we are able to use. Just top notch start to finish; definitely a company I can recommend.
Doug Livermore
2 weeks ago
Excellent Service Technician and installation of my new equipment.
pam Tajak
2 weeks ago
our service guy today was awesome..I totally forgot his name
Megan Amantea
2 weeks ago
Tim K was kind, knowledgeable and very helpful! I truly appreciated him!
Daniel Cunningham
3 weeks ago
Guardian Alarm really did a fantastic job on my commercial camera install. I am very happy with there very friendly supportive staff as that walked me through how to view the cameras remotely and how to operate the system overall. Highly recommended and Thanks again
Marsha Perry
3 weeks ago
The 2 technicians, Anthony Jones and mark were awesome.They explained everything very well and went over instructions and answered all my questions.They were great working together.
Antoine Beya
3 weeks ago
We had the pleasure of having Justin come help us today. He went over different options for us to consider, and showed us how specific items that we already had could be optimized. Great service!
Jacqueline Kagan
3 weeks ago
This has been my service for all my homes since the the seventies always there when I need them. Thanks Guardian