
Navigation
- Move from page to page and access information on each page using finger touches, swipes, and scrolling.
- Swipe down to access settings
- Scroll up/down to reveal additional content on a page
- Swipe left/right to change pages
- Touch an icon to view its contents
Dismiss
To dismiss a pop up when you are done, swipe left or right to dismiss
Message Center
Access your message center by touching the icon in the upper right corner. Once it's open you’ll see three sections: Contact, Video Tutorials, Alerts/Alarms, and Messages. (Note: This icon may appear different than shown, depending on your provider’s settings)
Contact Easy access to your provider’s contact information, including phone number, email, and website.
Video Tutorials
- Watch videos to help you understand your system and service better.
- To watch a video, touch a thumbnail. Video will begin playing automatically. Video controls appear on screen, To exit, touch the “back” button.
Alerts/Alarms
- Alerts and alarms from your system like low battery alerts, alarms, and power failures.
- To dismiss, touch the circle to the left of the message and touch “OK” to remove it from your message center.
- You can also remove all messages at once by touching “Acknowledge All”
Messages
- Messages from your provider will also appear here.
- To dismiss, touch the circle to the left of the message and touch “OK” to remove it from your message center.
- You can also remove all messages at once by touching “Acknowledge All”
Emergency Panic
If you have a police, fire, or medical emergency and your system is not armed or a sensor has not been triggered, you can send a manual emergency panic by touching the icon in the bottom right corner and selecting the type of emergency you are experiencing. (Note: based on your location, not all options may appear or be available to you.)
Two-Way Voice
If your provider offers Two-Way Voice service you’ll be able to speak to the monitoring agent from the speakers and microphone built right into your panel.